The most important essential skill for working well is communication.
Even in circumstances when more formal forms of communication are essential, communication is growing increasingly informal a decade and a half later with the growth of social media networking and texting.
This implies that younger generations may not be aware of or even appreciate the value of good communication skills in the job.
The capacity to communicate effectively is one of the qualities that the best leaders have, which emphasizes the significance of communication abilities.
There are some actions you can do to hone your communication abilities:
1. Pay attention constantly.
The desire of people is to feel heard.
Rather than drafting your reaction, pay close attention to what the other person is saying.
In order to avoid misconceptions, seek clarification.
The person who is speaking to you right now ought to be the most significant person in your life.
One communication at a time is another crucial point.
This means that you shouldn’t send a text message or reply to an email while you are on the phone with someone.
The other person will be aware that she is not receiving your whole attention.
2. It depends to whom you are speaking.
When speaking with a friend, it’s acceptable to use acronyms and colloquial language, but when emailing or texting your boss, “Hey,” “TTYL,” and other colloquial expressions have no place in your communication.
You cannot presume that someone else is familiar with the acronym’s meaning.
Do you want to be misunderstood since some acronyms have diverse meanings to different people?
When trying to convey your message, remember to keep the other person in mind. Effective communicators tailor their messages to the audience they are speaking to.
3. Body language is important.
For in-person meetings and video conferencing, this is crucial.
Make sure you come across as approachable by using open body language.
You should therefore avoid crossing your arms.
Additionally, maintain eye contact to show that you are paying attention to the other person.
4. Review your message before sending it.
Grammar and spell checkers can save your life, but they are not perfect.
Ensure that your words convey the desired message by carefully reading what you have written.
5. Be succinct but detailed.
Practice being succinct but specific in both written and vocal communication so that the other person can grasp what you are trying to express.
Additionally, while writing an email response, make sure to read the full email before you respond.
With enough repetition, you will become adept at not droning on or providing way too much information.
6. Put things in writing.
Don’t rely on your memory during conversations with others or meetings; instead, take notes.
Make sure you comprehend what was said during the chat by sending a follow-up email.
7. Calling someone on the phone is sometimes preferable.
If you discover that you have a lot to say, phone the person rather than sending an email.
Although email is fantastic, there are instances when verbal communication is more effective.
8. Consider your words carefully.
Never talk without pausing, and never utter the first thing that comes to mind.
Spend a moment being mindful of what you say and how you say it.
You can prevent embarrassing situations by developing this one behavior.
9. Treat all individuals equally.
Never belittle anyone; always be respectful to others.
Treat everyone equally.
10. Keep a cheerful outlook and smile.
Smile even when you are on the phone since it will show that you are happy and the other person will notice.
People will react favorably to you if you frequently smile and project positivity.